After sales:Working closely with our customers so that we evaluate the success of our delivered product. We put a lot of hard work into making sure we supply you with the products you want,but We also know, no matter what we do, sometimes, issues to arise. After your goods arrive with you ,we will contact with you to ensure your delivery was received how and When you expected, and also to inquire how the products sold through or were greeted by end-users. Your feedback is vital for us to continue to improve. We welcome your comments, both good and bad, and strive to offer alternatives or improvements for you future orders。
1. Your inquiry related to our products or prices will be replied in 24hours
2. Well-trained and experienced staffs to answer your enquiry in fluent English
3. Any customized furniture we can help you to design and integrate into product
4 QC & Inspection: High resolution photos would be forwarded to you during and after the production.
5. Our factory do make projects, According to your office layout drawing, our factory can design nice and comfortable office environment.
Our Sale team
Packing and Delivery
1.Are you a trading company or factory?
—-We are integrated industrial and trade enterprise, we have our own factories and showroom which located in Shengfang.
2.How many years of your factory?
—-More than 15years, our factory is established in 1997 years.
3. Which kind of beds can you supply?
—-Totally, we have 3 series bed: leather bed,fabric bed and metal bed. But other kinds of bed can be also produced if you have sample or Drawings.
4.How is your factory production quantity per month?
—Around 5000sets every month.
5. What’s the payment term?
—-Our payment terms are usually L/C and T/T.
6. Can you provide samples?
—-Yes, we can. Please contact with us and make sure what samples do you need. Sample fee and freight will be refund if you make big order with us.
7. Do you offer customized product service?
—-Yes, we have our own technological and design team. You just need send the design pictures to us and customized products can be available.
8. What’s your delivery time?
—-It depends. For the metal beds, we can deliver in 30—40 days. For the leather bed, we can deliver in 35—40 days. For the
bunk bed, it’s about half a month.
9. What’s your MOQ?
—-Our MOQ for leather bed is 50pcs, MOQ for metal beds is 1*20GP (it depends). Different size has different loading quantity.
If you want to know more about our products or customize products, please Contact us or Send inquiry.